Privacy & Cookies
Privacy Policy
Droitwich Spa is a data controller registered with the UK Information Commissioner’s Office registration number ZA117651.
Keeping your personal information safe is very important to us. We are committed to complying with privacy and data protection laws and being transparent about how we use personal data.
We have policies, procedures and training in place to help our people understand their data protection responsibilities and follow the principles of data protection.
We have a nominated member of staff who serves as our Data Protection Lead. If you have any questions regarding our Privacy Policy, please email [email protected]
This privacy policy relates to personal information that Droitwich Spa Foodbank collects and uses. We are an independent charitable organisation which is part of the Trussell Trust Foodbank Network. We share personal information about food bank use with the Trussell Trust which is a separate data controller. The Trussell Trust directly supports over 1200 food bank centres throughout the UK which together represent the Foodbank Network. For more information about who we share your personal data with please visit the “Sharing personal information” section below.
The full privacy policy can be found here: DSFB Privacy Policy July 2024
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Cookies Policy
Use of Cookies
Cookies are pieces of information that a website transfers to your hard drive to store and sometimes track information about your activity on a website. Most web browsers automatically accept cookies, but if you prefer, you can change your browser to prevent that. However, you may not be able to take full advantage of a website if you do so. First party cookies are specific to the server that created them and cannot be accessed by other servers, which means they cannot be used to track your movements around the web. Third party cookies are added by scripts added to the website, examples include Facebook, Twitter and YouTube. Although they do identify a user’s computer, cookies do not personally identify customers or passwords. Credit card information is not stored in cookies.
Cookies We Use and Why
- Necessary
CookieConsent: Stores the user’s cookie consent state for the current domain
- Statistics
_dc_gtm_UA-#: Used by Google Tag Manager to control the loading of a Google Analytics[2] script tag.
_ga: Registers a unique ID that is used to generate statistical data on how the visitor uses the website.
_gat: Used by Google Analytics to throttle request rate
_gid: Registers a unique ID that is used to generate statistical data on how the visitor uses the website.
- Marketing
ads/ga-audiences: Used by Google AdWords to re-engage visitors that are likely to convert to customers based on the visitor’s online behaviour across websites.
Collect: Used to send data to Google Analytics about the visitor’s device and behaviour. Tracks the visitor across devices and marketing channels.
PREF: Registers a unique ID that is used by Google to keep statistics of how the visitor uses YouTube videos across different websites.
VISITOR_INFO1_LIVE: Tries to estimate the users’ bandwidth on pages with integrated YouTube videos
YSC: Registers a unique ID to keep statistics of what videos from YouTube the user has seen.
How do I change my cookie settings?
Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org
Our website contains links to the sites of third parties. When you visit these sites, we suggest that you read their privacy policies. Droitwich Spa Foodbank is not responsible for the privacy policies or the content of such sites.
To opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout
Social Media (applicable to Foodbanks who own social media accounts ONLY)
Droitwich Spa Foodbank also maintains a presence on social media channels including Facebook & Twitter.
If you share content from one of Droitwich Spa Foodbank’s social media websites, a cookie may be used by the service you have chosen to use to share that content. Droitwich Spa Foodbank does not control these cookies. You should check the relevant third party main website for more information.
Your right to information
You have the right to a copy of the information we hold about you. This is known as a subject access request. For more information on this, please visit: https://ico.org.uk/for-the-public/personal-information/
Comments
Please e-mail any questions, concerns or comments you have about cookies to [email protected]
[1] A record of those who have unsubscribed is referred to as suppression data. If a supporter clearly indicates that they no longer wish to be contacted, it is extremely important that their wishes are honoured. This is best done by keeping a suppression data record. This should contain just enough data to make sure that the party is not included in future communications – e.g. name, address, email address, and date of unsubscribe.
[2] Google Analytics is a free web analytic service that provides statistics and basic analytical tools for search engine optimisation and marketing purposes for the managers of online content.
Other Privacy Policies for Droitwich Spa Foodbank can be found below:
Data Privacy Notice – Donors and Supporters 27.08.24
Data Privacy Notice – Referral Agencies 27.08.24
Data Privacy notice – staff 27.08.24
Data Privacy Notice – Volunteers 27.08.24